Location:                                High Force Hotel and Waterfall
Department:                         Leisure and Tourism
Employment Basis:           Permanent, Part Time – 30 hours per week
Salary:                                     £16,000 dependant on experience


Job details

You will be responsible for the general housekeeping duties across the business and lead the bedroom service element and public areas to the highest of standards.

Working within the High Force Hotel & Waterfall set in the beautiful surroundings of Upper Teesdale, you will be part of a committed and hardworking team to ensure our visitors and guests enjoy a fantastic experience.

There has never been a better time to join Raby Estates as we continue to develop our hotel offering. Attracting tens of thousands of visitors each year, the hotel is an evolving addition to the Raby portfolio with weddings and events becoming an integral element of the business.

What you’ll be doing

The successful candidate will be responsible for the day to day housekeeping functions including bedroom and public area cleaning, assisting guests with queries or questions, responding to changing situations and supporting junior members of the team with housekeeping tasks and other areas of the business where required, improving guest satisfaction and encouraging positive reviews.

What we need to see

The ideal candidate will have impeccable standards and attention to detail with a positive attitude and ability to work under pressure. A genuine personality with enthusiasm and ambition.

Previous similar experience would be a strong advantage but it’s not crucial, you will enjoy working with the wider team and offer support to colleagues where required.

Full details of the role are available in the Job Description.


Overview of Raby Estates

Raby Castle near Staindrop has been the home of the Vane family for generations and is open to visitors. Lord and Lady Barnard seek to develop the Castle and grounds so that it becomes one of the foremost visitor attractions in the North.

The Raby Estate comprises substantial landholdings and trading operations include in-house farms, let farms and residential property, along with sporting enterprises across Estates in Co Durham and Shropshire. We also have visitor attractions at Raby Castle, High Force Hotel and Waterfall in Upper Teesdale and The Wrekin in Shropshire.

As well as the Estate’s own Home Farm in Raby Park, there are many tenanted farms and a large number of houses and cottages in villages around Teesdale, many are whitewashed farmsteads and houses where families have been tenants for several generations.


What we’ve got to offer

It’s people that make a place, without people, a place is simply an empty shell. At Raby this is certainly true, it’s our people that make Raby special.

We strive to offer our employees an excellent working environment and the tools to perform, enabling them to achieve their goals and be the best they can be.

As well as some of the most iconic locations to work we offer:

  • Attractive Salary
  • 33 days holiday (pro rata) (inclusive of statutory holidays)
  • Group Pension Scheme (7.7% employer contribution)
  • Group Life Insurance
  • Free car parking
  • Employee Assistance Programme
  • Continuous improvement through staff training and staff development programmes
  • Discounts at our retail and food outlets
  • Discounts to our Shropshire holiday cottage and High Force Hotel
  • Free access into our leisure attractions at Raby Castle and High Force
  • Private, behind the scenes tour of Raby Castle
  • Raby Estate social events throughout the year
How to apply

If you would like to be part of our journey, we’d love to hear from you. If you feel you have the necessary skills, experience and personality to undertake this role, we’d love to hear from you.


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