Based County Durham
Department Leisure and Tourism
Employment Basis Casual hours as and when required
Salary Above NMW


Job details

Raby has a busy Leisure and Tourism department which operates two successful visitor attractions of Raby Castle and High Force Waterfall along with the associated hospitality offered at these iconic sites. There is also a very busy events schedule throughout the year with a huge focus on the Christmas period.

We are now looking for new team members to support us during these busy periods both in the High Force Hotel and at Raby Castle, Park and Gardens. If you are flexible and would like to join our team of passionate individuals, then we would love to hear from you.

What you’ll be doing

This customer service role is varied and includes waiting on tables, serving our guests and visitors selling tickets and ice creams and all other aspects of the business.

Our busiest periods are on weekends and holidays so having the ability to work during these times would be a strong advantage.

This is a great opportunity to join our progressive and fast paced business where you can learn new skills and become an integral part of our fun and exciting business.

What we need to see

We’re looking for applicants who can be flexible and adaptable around the needs of the business and have an outgoing and friendly personality with an ability to get on well with others. The successful applicant will show a passion for excellent customer service and take pride in what you do.

Overview of Raby Estates

Raby Castle near Staindrop has been the home of the Vane family for generations and is open to visitors. Lord and Lady Barnard seek to develop the Castle and grounds so that it becomes one of the foremost visitor attractions in the North.

The Raby Estate comprises substantial landholdings and trading operations include in-house farms, let farms and residential property, and sporting enterprises across Estates in Co Durham and Shropshire. We also have visitor attractions at Raby Castle, High Force Hotel and Waterfalls in Upper Teesdale and The Wrekin in Shropshire.

It’s a great time to be joining us as there are exciting plans to develop the Leisure and Tourism interests at Raby including the development of a leading visitor destination at Raby Castle, Park and Gardens including a new bespoke play area, redevelopment of the walled garden and the repurposing of historic buildings to the north to create a mixed-use leisure and commercial site and the re-development of the visitor attraction and hotel buildings at High Force Waterfall in Upper Teesdale.

What we’ve got to offer

We strive to offer our employees an excellent working environment and the tools to perform, enabling them to achieve their goals and be the best they can be.

As well as being based at the iconic location, we offer:

  • Continuous improvement through staff training and development programmes
  • Free car parking
  • Pension NEST
  • Holiday Pay
  • Employee Assistance Programme
  • Discounts at our retail and food outlets
  • Discounts to our holiday cottage and High Force Hotel
  • Free access into our visitor attractions at Raby Castle and High Force
  • Private, behind the scenes tour of Raby Castle
  • Raby Estate social events throughout the year

How to apply 

Raby Estates have major development plans across the whole estate in the coming years so it’s a really exciting time to come and work with us. If you would like to be to be part of our journey and you feel you have the necessary skills and personality to undertake this role, we’d love to hear from you.

If you have a question about the role, or would like to find out more please email careers@raby.co.uk

Apply Here

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