Raby

Access for all

Accessibility inside the Castle is limited, due to the historical nature of the building, therefore we are happy to charge visitors with disabilities concessionary rates.

If you require any further information please contact the Administration Office on 01833 660202.

Parking

There is plenty of parking available at Raby Castle. Please follow the signs on entry.

The Castle is situated in 200 acres of undulating parkland in a countryside location. The castle itself is approx. 400 meters from the main car park up a natural incline. There are two benches along the road leading to the castle to rest on. Those accompanying wheelchair users will need to be strong and able pushers.

If you require disabled access to the Castle, please speak to our admissions team who will direct you to the disabled parking area and will arrange access into the Castle.

On busy days, holidays and for events, a one way system might be in operation to ease congestion. Please follow instructions from our marshals and follow the signs.

Please note, some parking may be on the grass at busy times.

The Castle

  • Due to its Grade I listed nature and medieval structure, wheelchair access is limited inside the Castle.
  • Parts of the castle ground floor are wheelchair accessible and there is a level access DVD presentation viewing area, which includes subtitles showing the interior of the castle situated on the ground floor in the Entrance Hall.
  • Our Stables Café, outdoor seating area and Shop all have level access routes available. Please do not hesitate to ask our team for assistance.
  • There are sets of three and four steps to access the whole of the ground floor.
  • There are 41 steps leading to the upstairs.
  • There is seating in many of the rooms inside the castle to rest on.
  • The use of mobile phones is not permitted inside the Castle.
  • Information is available in large print.
  • There are room notes containing detailed information in each room and the DVD presentation in the Entrance Hall has subtitles.
  • Assistance dogs are welcome.
  • There are two toilets but no accessible toilets inside the Castle, the main toilets and accessible toilets are in the Coach Yard near the tearooms.
  • Those that are unable to access the whole of the Castle can still be admitted to the Castle with a Park & Gardens ticket.
  • For conservation reasons pushchairs may be asked to be left (at the owners risk) in the Entrance Hall.
  • For conservation and security reasons those with large rucksacks may be asked to carry them on their front.

Wheelchair Loan

  • Wheelchairs are available for free loan from the Castle Entrance Hall for use inside and the Coach Houses for use in the grounds and gardens.
  • There are a limited number of wheelchairs, which can be booked in advance to ensure availability.

The Gardens

  • The Gardens are situated on a natural slope.
  • Paths are surfaced with gravel and most steps have handrails.
  • Wheelchairs users may need assistance from a strong and able pusher.

Deer Park

  • Roads within the deer park are surfaced with tarmac.
  • The landscape is grassy and undulating, please wear sensible footwear.

Disabled Parking

  • Designated parking areas for Blue Badge holders are outside the Castle entrance (during castle opening times only) and in the Coach Yard outside the Gift Shop and Tearooms.
  • Admissions staff can direct you to where to park.

Accessible Toilets

  • Accessible toilets are located near the Tearooms.
  • Baby changing facilities are in both accessible and ladies toilets in the Coach Yard.
  • There are limited toilet facilities inside the Castle.

Tearooms & Gift Shop

  • Level access to gift shop & tearoom is via the Gift Shop door.
  • There is first aid located at the shop and tearooms.

Coach House

  • The Coach House is wheelchair accessible.
  • Wheelchairs are available to loan from the Coach House.
  • There is a member of staff in the Coach House at all times to give assistance.

Photography

  • Photography and filming for personal use only is permitted in the grounds and gardens.
  • No photography or filming is permitted inside the Castle.
  • Permission for commercial photography or filming must be gained in advance.

Dogs

  • Dogs must be kept on a short lead at all times and are not permitted in the walled gardens, play area or inside buildings.
  • Assistance dogs only are permitted inside the Castle.

Under 16s

  • Children must be accompanied by an adult at all times while on site at Raby.
  • Please supervise children at all times, especially near the ponds, in the gardens and adventure playground.

First Aid

  • Please ask any member of staff who will call for First Aid.
  • There are qualified first aiders in the Castle, Walled Gardens, Shop and Tearooms.
The gift shop at Raby Castle
The Coach House, Raby Castle