Updated Friday 10th December 2021
Welcome to Raby!
We are delighted to welcome visitors to Raby Castle, Park and Gardens and High Force Hotel and Waterfall this festive period. All of our venues are fully open to the public although we continue to take the appropriate safety measures, to ensure our staff and visitors are safe.
Updated measures set out by the government are to exercise caution to prevent the spread of Coronavirus including wearing face coverings in public indoor spaces.
Raby aims to be flexible in our approach but will remain sensitive to the concerns of the public and our teams. Please read on for further details about our current measures and guidance for visitors.
High Force Hotel
High Force Hotel is currently open 7 days a week from 10am. We advise to book in advance, table reservations and accommodation can be booked on our website.
Face masks are now required inside the hotel until seated (unless exempt). The Hotel will continue to promote best practices including social distancing and hand sanitising. You will be required to take a seat upon arrival with us and table service will be provided. We would request that you wear a face mask whilst moving around the building but this can be removed once seated. We will continue to keep our tables and seating well-spaced with all areas remaining well ventilated.
If you have any questions or concerns about your visit to the Hotel, please contact our friendly team who will be able to advise and ensure your stay is safe and relaxed.
High Force Waterfall
High Force Waterfall is open daily from 10am. We advise to book tickets in advance through our website, or on arrival at the Kiosk. The Kiosk is open daily, serving takeaway food and refreshments.
We encourage guests to continue to use our new circular walking route, allowing you to explore more of our Estate through our woodlands. We please ask you to be mindful of others and social distancing. The gate from the viewing platform down to the water’s edge is open, but at busier times may need to be closed.
Raby Castle, Park and Gardens
The Park and Gardens are open daily 10am till 4pm including The Stables Cafe and Stables Shop. During the Christmas period, we also sell Christmas Trees and festive wreaths. Our gardens are transformed into the Enchanted Festive Forest Trail, and we have Fireside Stories with Father Christmas in the Castle. Please pre-book your tickets in advance on our website, including annual pass holders. Please note the castle is closed for the winter season, reopening in Spring 2022.
We will continue to uphold safety precautions in line with Government guidance around Covid-19.
To protect our visitors and staff, masks and face coverings are required in indoor spaces such as the Stables Shop, Stables Cafe and in the Castle when attending Christmas Events. Face coverings can be removed once seated if you join us for food and drinks. The one-way system will remain in place in the Stables Shop and Cafe.
If you have a question about visiting, please get in touch by email – email@example.com. We are a small team and will endeavour to respond to your messages as soon as possible.
Tenants who need to contact the Estate Office do so in the normal way.
Raby Estate Office, Co Durham – 01833 660 888
Raby Estate Office, Shropshire – 01952 740 223
We will continue to share updates about what’s happening across the Estate on our blog and social media pages.
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We will continue to review the measures we have put in place and if you have any feedback you would like to share with us please email firstname.lastname@example.org