Raby

Updated 19th July, 2021

Welcome to Raby!

We are delighted to welcome visitors to Raby Castle, Park and Gardens and High Force Hotel and Waterfall this summer for an exciting season of events. All of our venues are fully open to the public although we continue to take a gradual approach to the lifting of restrictions, to ensure our staff and visitors are safe.

From Monday 19th July, almost all legal restrictions in England will be coming to an end. However, the recommended advice is to continue to exercise caution. Raby aim to be flexible in our approach to easing restrictions but will remain sensitive to the concerns of the public and our teams. Please read on for further details about our current measures and guidance for visitors.

 

High Force

High Force Hotel

High Force Hotel is currently open 7 days a week from 10am. We advise to book in advance, table reservations and accommodation can be booked on our website.

From Monday 19th July, the Hotel will continue to promote best practice including social distancing, test and trace and hand sanitising. A host will greet you on arrival so we can safely manage visitor numbers and will promote the use of the test and trace registration using the Covid 19 app. Masks and face-coverings will no longer be mandatory for staff or visitors however we fully support anyone who wishes to wear a face covering and our team are happy to wear one on request. We will continue to keep our tables and seating well-spaced with all areas remaining well ventilated.

If you have any questions or concerns about your visit to the Hotel, please contact our friendly team who will be able to advise and ensure your stay is safe and relaxed.

 

High Force Waterfall

High Force Waterfall is open daily from 10am. We advise to book tickets in advance through our website, or on arrival at the Kiosk. The Kiosk is open daily, serving takeaway food and refreshments.

We encourage guests to continue to use our new circular walking route, allowing you to explore more of our Estate through our woodlands. We please ask you to be mindful of others and social distancing. The gate from the viewing platform down to the water’s edge is open, but at busier times may need to be closed.

 

Raby Castle, Park and Gardens

Raby Park and Gardens are open daily from 10am. Raby Castle and the Stables Shop are open from 11am on Wednesday – Sunday. Please pre-book your tickets in advance on our website, including annual pass holders.

From Monday 19th July, 2021 we will continue to uphold safety precautions in line with Government guidance around Covid-19. We will ask visitors to maintain social distancing around the site, and park a safe distance from each other in the car park. Our one-way systems will remain in place in the Stables Café and Shop.

Masks and face coverings will not be mandatory for staff or visitors in the Coachyard. However, we would ask visitors to please continue wearing them in the Castle where there is restricted indoor space to protect our volunteers and staff.

 

Further Information

If you have a question about visiting, please get in touch by email – admin@raby.co.uk. We are a small team and will endeavor to respond to your messages as soon as possible.

Tenants who need to contact the Estate Offices for whatever reason should do so in the normal way.

Raby Estate Office, Co Durham – 01833 660 888

Raby Estate Office, Shropshire – 01952 740 223

We will continue to share updates about what’s happening across the Estate on our blog and social media pages.

For the latest news follow us on:

Facebook (Raby Castle)             Facebook (High Force Hotel and Waterfall)

Twitter (Raby Castle)                 Twitter (High Force Hotel and Waterfall)

Instagram (Raby Castle)            Instagram (High Force Hotel and Waterfall)

You can subscribe to our newsletter for further information and updates.

We will continue to review the measures we have put in place and if you have any feedback you would like to share with us please email admin@raby.co.uk

 

CORONAVIRUS FAQS

RABY CASTLE, PARK AND GARDENS

(for High Force FAQs please scroll down the page)

Covid 19 is still a significant concern and we ask any visitors experiencing symptoms, not to travel and to follow the current NHS advice. 

Do I need to book to visit?

You will need to purchase a ticket to visit Raby Castle, Park and Gardens. The Café, Shop and Play area are available without a ticket. We recommend that visitors book tickets for the day of their visit before they arrive through our website to avoid disappointment.

Historic Houses members and members of Yorkshire’s Great Houses, Castles and Gardens can visit for free – please pre book tickets on our website and make sure you bring your membership card with you as you will need to show this on arrival.

Test and Trace

We continue to support the NHS Test and Trace scheme.  A QR code will be available to scan on arrival.

What’s open and what are your opening times?

From Monday 19th July, 2021, all of our venues are fully open to the public, although we continue to take a gradual approach to the lifting of restrictions, to ensure our staff and visitors are safe.

The Deer Park, Walled Gardens, Woodland Adventure Play Area and Stables Café at Raby Castle are open daily from 10am – 4pm. We ask visitors to pre-book tickets online to avoid disappointment.

The Stables Café is open serving light refreshments for you to enjoy during your visit.

Raby Castle and The Stables Shop are open Wednesday – Sunday, 11am – 4pm.

Do I need to wear a face covering when I visit?

We would kindly ask visitors to continue wearing masks during their visit to the Castle, to ensure our staff and volunteers feel comfortable and safe. You do not need to wear a face covering in the Stables Café or Stables Shop. If you have questions about your visit to Raby, please contact our friendly team who can advise on your visit.

Are the toilets open?

From Monday 19th July, 2021, all toilet facilities, including disabled toilets and baby change facilities, will be open without restrictions. Hand sanitiser will still be provided.

Can I bring my dog?

Well-behaved dogs are welcome in all areas except Raby Castle. Dogs must be kept on a lead at all times. Dogs are not permitted in the Castle or on the Castle terrace.

Is the site accessible for pushchairs and wheelchairs?

The Deer Park has wide tarmac paths which are suitable for wheelchairs and pushchairs. There are benches in the Park where visitors can rest when taking exercise.

We have wheelchairs available for visitors. These will need to be booked in advance so please contact us for more information.

Are there any events happening at Raby Castle?

We have got a fantastic programme of events lines up for the coming months. You can find out more on our What’s On page or sign up to our newsletter to be the first to hear about upcoming events.

 

HIGH FORCE HOTEL AND WATERFALL

Covid 19 is still a significant concern and we ask any visitors experiencing symptoms, not to travel and to follow the current NHS advice. 

Do I need to book to visit?

If you are visiting High Force Waterfall you will need a Waterfall ticket which can be purchased from our website. Parking charges apply at High Force. You can purchase a parking ticket from the pay machines in the car park, or alternatively you can purchase a parking ticket from the Kiosk.

Test and Trace

We continue to support the NHS Test and Trace scheme. A QR code will be available to scan on arrival.

What is open?

High Force Waterfall and the Refreshment Kiosk are open daily.

The car park and toilet facilities remain open.

High Force Hotel is open and we are taking table reservations and bookings for breaks at the hotel.

What catering is available?

Our Refreshment Kiosk is open daily from 10am, offering light refreshments.

High Force Hotel is open and we are taking table reservations. You can book a table on our website or ring the team on 01833 622 336.

Are the toilets open?

High Force toilet facilities are fully open. Hand sanitiser will still be provided.

Can I bring my dog?

Well behaved dogs are welcome at High Force Hotel and Waterfall. Dogs must be kept on a lead at all times.

Is the site accessible for pushchairs and wheelchairs?

The path to the waterfall is accessible but on a gradient. The circular route is not accessible for wheelchairs and pushchairs. Please ensure suitable footwear is worn as the terrain is changeable with the weather.

To hear about upcoming Raby events and news, click HERE to sign up to our e-newsletter.