Key Details

Based Raby Castle County Durham
Department Leisure and Tourism
Employment Basis Casual
Working Hours Approximately 20hours per week over 7 days, Monday – Sunday with scope for additional hours during busier periods
Salary Meets NMW
Closing Date 30th April 2021
Interview Date May 2021

Job details…

As part of the development of the Raby Estates visitor experience, we are looking for an enthusiastic, outgoing individual, with great customer service skills to join our catering team as a Cook. This is an exciting opportunity for a hardworking, flexible individual to join the team on a casual basis working at Raby Castle and with the opportunity to work flexibly at other Raby locations including the High Force hotel.

Overview of Raby Estates…

Raby Castle near Staindrop has been the home of the Vane family for generations and is open to visitors. Lord and Lady Barnard seek to develop the Castle and grounds to ensure it becomes one of the foremost visitor attractions in the North of England.

The Raby Estate comprises substantial landholdings and trading operations include in-house farms, let farms and residential property, and sporting enterprises across Estates in Co Durham and Shropshire. We also have visitor attractions at Raby Castle, High Force Hotel and Waterfall in Upper Teesdale and The Wrekin in Shropshire.

What you’ll be doing…

As Cook, you will be working with our Estate Chef to assist in the preparation of food to the highest standard, adhering strictly to food safety management procedures.

You will deliver outstanding customer service, providing an unforgettable visitor experience creating loyal, return visitors to Raby Estates.

You will liaise with food and beverage staff as well as retail staff, other managers, and employees from across the organisation.

What we are looking for…

We’re looking for someone with excellent customer service skills as well as very good understanding and knowledge of Food Standards Agency legislation and best practice guidance. Food Hygiene Level 2 and some previous experience would be an advantage.

You need to have a flexible approach to duties, work well within a team and independently, be organised and an effective communicator. We’re looking for someone who can show honesty, integrity, enthusiasm and capacity for hard work. This list is not exhaustive, and you will be required to carry out any other reasonable tasks arising from time to time.

Working hours will include weekends, bank holidays and school holidays so we are looking for flexible and reliable people.

What we’ve got to offer:

It’s people that make a place, without people, a place is simply an empty shell. At Raby this is certainly true, it’s our people that make Raby special.

We strive to offer our employees an excellent working environment and the tools to perform, enabling them to achieve their goals and be the best they can be.

As well as some of the most iconic locations to work we offer:

  • Employee Assistance Programme
  • Continuous improvement through staff training and development programmes
  • Discounts at our retail and food outlets
  • Discounts to our holiday cottage and High Force Hotel
  • Free access into our visitor attractions at Raby Castle and High Force
  • Private, behind the scenes tour of Raby Castle
  • Raby Estate social events throughout the year

How to apply

Raby Estates have major development plans across the whole estate in the coming years so it’s a really exciting time to come and work with us. If you would like to be to be part of our journey and you feel you have the necessary skills, experience and personality to undertake this role, we’d love to hear from you.

Apply Here


We are following the latest government guidance to keep our visitors, staff and volunteers safe. Click HERE to read our latest update.